Refund Policy
All refunds are subject to a $25 + GST administrative fee.
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PROGRAMS WITH MONTHLY PLANS
Club Teams and Base Development
Once a payment has gone through at the start of the month, there are no refunds.
Players that want to withdraw from the program will be required to pay for the following month and 25% of the fees left.
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PROGRAMS WITH ONE TIME PRICING
Pro Camps / Clinics and Elite Workouts
100% refund minus admin fee - one week prior to the start of the program
50% refund minus admin fee - during the first 1/3 of the program
0% - no refunds after 1/3 of the program is complete
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INJURIES
Players that provide a doctor's note stating they are unable to participate in more than 1/3 of the program due to injury may be eligible (at our discretion) for credit applied to future programs.
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TOURNAMENTS AND TRAVEL
There are no refunds once payment has been made on travel.
Many of our bookings and the tournament's fees are non-refundable and will not allow money to be returned.
If credits become available, we will pass them back to the eligible participant.
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Please email info@bball-academy.com if you have any questions.